Privacy Policy
Last Updated: September 3, 2025
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide such as your name, address, phone number, and email address.
When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our store, new products, and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.
How do I withdraw my consent?
If after opting in you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time by contacting us at connect@opecoffee.com
SECTION 3 – DISCLOSURE
Unless required by law, we do not share your personal information for any reason other than the completion of your transaction with us. And we never sell customer information.
SECTION 4 – E-COMMERCE PLATFORM
Our store is hosted on BigCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through our platform’s data storage, databases, and their general application. They store your data on a secure server behind a firewall.
Payment
Your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that, your purchase transaction information is deleted. If you have purchased a subscription, the recurring billing and PCI-compliant credit card information vaulting (secure storage of your credit card information) is handled by MINIBC (a FASTR company), with headquarters at 210-200 Yorkland Blvd, Toronto, ON M2J 5C1.
All direct payment gateways adhere to PCI-DSS standards as managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain providers, such as payment gateways and processors, have their own privacy policies regarding the information we must provide them with for purchase-related transactions.
We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled.
Once you leave our store’s website or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy.
Analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being viewed.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us consent to allow any of your minor dependents to use this site.
SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting. If we make material changes, we will notify you here that it has been updated.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or want more information, contact us at connect@opecoffee.com